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Magical Mementos
Terms & Conditions

By placing an order with us, you agree to the following:

 

Ordering

 

  • Orders are confirmed once payment is received.

  • For personalised items, please check your details carefully before submitting. We cannot change these once production begins.

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Pricing

 

  • Prices are shown in GBP.

  • Shipping costs are calculated at checkout.

  • Prices may change without notice, but confirmed orders will not be affected.

 

Discounts & Offers

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  • Special offers and promotions are time-limited and may be withdrawn at any time.

  • Discounts cannot always be combined with other promotions.

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Loyalty Programme – “Sparkle Points” ✨

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  • Rewards are earned per purchase and can be redeemed as outlined on our Loyalty Programme page.

  • Points/cards are valid for 12 months.

  • Rewards cannot be transferred between accounts.

 

Delivery

 

  • Processing times and shipping details are outlined in our Shipping Policy.

  • Next Day/Urgent Delivery is subject to product type and availability.

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Returns

 

  • Please refer to our Refund Policy.

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Contact

You can reach us via:

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